Our Story

Our mission is to help pets live longer, safer, and happier lives by combining smart safety tools with science-backed wellness, making it simple for every pet parent to protect, nourish, and care for their pet every day.

From our founder

"Supernormal started the day our little dachshund bolted after being spooked by a big dog. We are joined at the hip, so after an hour of searching, I was panicking. A lovely couple had found her, but the number on her tag was out of date. It made me realise there had to be an easier way to update pet owner details, share more helpful info, and avoid vet holding fees altogether. That moment sparked Supernormal, and now we are on a mission to make pet ownership simple and worry-free."

— Stephen, Founder at SupernormalDad to a Dachshund and an Australian Shepherd

Our Values

At Supernormal, we believe every pet deserves to live a safer, healthier, and happier life, and that caring for them should feel effortless. Our values guide every product we create, from smart tracking to science-backed wellness. We focus on what matters most: keeping pets protected, supporting their long-term wellbeing, and giving owners complete confidence and peace of mind in every moment.

Supernormal QR Tracking Tag.

Safety First

Simplicity

Togetherness

Science

Improvement

Supernormal QR Tracking Tag.

Transparency

We envision being the world’s most trusted companion in modern pet care, uniting safety, health, and technology so that every pet can thrive and every owner can feel confident, connected, and prepared.

We Always

Put the pet's wellbeing first, no exceptions.

Every product we build exists to protect, nourish, or meaningfully improve the life of a pet. Decisions are made based on what’s best for them, not what’s easiest for us.

Use science-backed, vet-approved innovation.

We combine wellness research with modern technology, from smart tracking to functional nutrition, so pet parents can feel confident, informed, and prepared.

Make pet care effortless and affordable.

Products should reduce stress, not add to it. That means clear ingredients, intuitive tech, and tools that fit into real life without friction or confusion.

We Never

Prioritise profits over pets or our customers.

If a decision puts revenue above a pet's safety, wellness, or longevity, we don’t do it. Our commitment is to the pet and their family first, always.

Compromise on ingredients, materials, or data integrity

No fillers, no shady shortcuts, no watered-down nutrition, no unreliable tracking. If it touches a pet's body or data, it meets our highest standards.

Make anything complicated

Pet care shouldn’t require guesswork, manuals, or stress. We don’t build complexity, we build confidence.

Our mascots

Carica il video:

Mollie (aka Bean or Slink)

Fun Facts:
🐾 Will try to dig to another country if she doesn't have a blanket
🥕 Loves carrots, and will sell her soul for chicken
🌧️ Hates the cold, rain and tiptoes across wet grass
☀️ Favorite hobby: Sunbathing

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Charlie (aka Young Sir)

Fun Facts:
🍲 Can demolish a bowl of food in around 10 seconds
😬 Smiles when called
💧 100% Guaranteed to jump in any puddle
🐶 Favorite hobby: Tail chasing

For pets who deserve more than normal

4.9/5

Rated by our users

150K+

Registered Pets

98.7%

Pets successfully found

Ready to get started?

Get started by ordering your free pet tag today.

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