24/7 online vet advice
from Nova
It's 2am. They've been sick twice, they're off their food, and the out-of-hours vet is a £120 phone call you're not sure you need. Nova is the bit in between. Ask anything, any time, and get a calm, sensible answer that actually knows your pet - so you can tell "keep an eye on it" from "go now."
A live preview - tap a worry to see how Nova's read changes for each pet. The real Nova answers anything, any time, on paid plans. Not a diagnosis; not for emergencies.
What you can ask Nova
Vomiting, diarrhoea, a sudden limp, a lump you've just found, a funny-coloured poo, a new cough, whether a symptom can wait until morning. Ask in plain English, the way you'd ask a knowledgeable friend who happens to be up at 2am.
Nova won't replace your vet - but it helps you decide what to do next, without the spiral or the after-hours bill for something that turns out to be nothing. Free, unlimited online pet advice with your plan.
"Can I give my dog paracetamol?" - is it safe?
One of the most-searched pet questions there is, and the honest answer: only ever under veterinary direction. Some human medicines are dangerous, even fatal, to pets - paracetamol can be deadly to cats in particular, and ibuprofen is toxic to dogs.
Where a vet has prescribed paracetamol for a dog, the safe amount depends entirely on the dog's weight and health - which is exactly why it must come from a professional. Ask Nova before you reach for anything in the cupboard. Never give human painkillers to a pet on your own.
"How do I treat this without a vet?"
Another huge search - "how to treat a dog ear infection without a vet," "settle a dog's upset stomach at home." We get the instinct: vet bills add up, and not everything needs a clinic. But guessing wrong with the wrong remedy can make things worse and cost more in the end.
Nova's job is to help you judge it honestly: what can reasonably be monitored at home, what simple supportive steps are safe, and - crucially - which symptoms are red flags that need a real vet, not a home remedy. Smarter than a forum thread, and built around your specific pet.
Flea, worming and “do I need a prescription?”
"Best flea treatment for dogs without a vet prescription" is a top search, and the picture's genuinely confusing - some effective treatments are prescription-only (POM-V), others you can buy over the counter, and the right choice depends on your pet's weight, age and health.
Nova can help you understand the difference and what's appropriate for your pet, so you're not guessing in a pet-shop aisle. Then set it on a schedule so you never miss a dose.
Care remindersWhen the out-of-hours vet feels like overkill
Emergency and out-of-hours vets exist for real emergencies - use them for those. But a lot of late-night worries sit just below that line, and that's the gap Nova fills: it helps you work out whether you're looking at "monitor and review in the morning" or "this can't wait."
So you're not paying emergency rates for reassurance - or talking yourself out of a visit you actually needed.
Built around your pet
Because you've built their profile - age, breed, weight, history - Nova's answers are personalised. "My 12-year-old spaniel just did black tarry poo" gets a far more careful answer than the same question about a healthy pup. That context is the entire point, and it's what a generic search can't do.
Build the profilePart of your pet's health toolkit
Nova works alongside our free health checkers - match what you're seeing, then ask Nova for a personalised read.
When to skip Nova and call a vet now
Nova is for the in-between worries, not emergencies. If your pet is showing any of these, don't wait - call your vet or an emergency line.
Quick answers
A 24/7 second opinion, in your pocket.
Nova, the health checkers, lost-pet recovery - one tag, from £2.99/month.